FREQUENTLY ASKED QUESTIONS

HCG is not FDA approved for weight loss. FDA states that evidence does not support additional weight loss beyond calorie restriction. Very low-calorie diets can cause serious harm and require medical supervision. Read the FDA guidance on HCG diet products.

We accept Debit and Credit Cards. Payment options are subject to change and are displayed on the checkout page.

Here are 3 websites you can check to purchase bitcoin with your credit card. The procedure is generally similar: Moonpay.com, Crypto.com, Coinbase.com Enter the amount in BTC or fiat currency that you wish to purchase. (Use only the total order amount of your purchase on our website shown during checkout, but add some $ extra for transaction fees) Enter your BTC wallet address (use our wallet address, displayed during checkout – if you do not have a wallet address) Verify your email and basic information You’re now ready to buy Bitcoin with a credit card or your preferred payment method! If a btc wallet is created for you during the creation process, then use the ‘send btc’ function after you have the Bitcoin in your account and use our btc wallet shown during checkout as the receiver. Only send the quoted btc amount shown during checkout.

We employ the widely recognized 256-bit SSL technology to ensure the security of our customers. This means that all data submitted to us is safely encrypted, providing you with peace of mind as your information remains protected.

Please note that our website does not calculate or include any taxes, as this is not applicable for our services. Any financial transactions conducted through our platform will be exclusive of tax considerations.

For a declined payment, contact your card issuer and describe the purchase accurately. For a pending order, email support@usahcg.com with your order number before trying another payment.

You will receive a payment confirmation email showing the charge, how it appears on your statement. Please take note of this.

Check your shipment confirmation email and spam folder for tracking details. See our shipping policy for processing and delivery estimates. If you need help, email support@usahcg.com with your order number.

We are committed to ensuring customer satisfaction, and as such, we will promptly replace any damaged products at no additional cost to you. If you receive a damaged item, please take photographs of the product’s condition and email them to our support team at support@usahcg.com. We will then handle the necessary steps for replacement so that your order is fulfilled according to your expectations.

We recommend first checking with other household members or neighbors to see if they may have accepted the package on your behalf. Please note that if the tracking information confirms successful delivery to the address provided, we are unable to assume responsibility for missing items. It’s important that the shipping address you provide is secure and suitable for receiving deliveries. We strongly encourage all of our customers to thoroughly verify their shipping addresses when placing an order and maintain clear communication with local postal carriers. Properly monitoring tracking updates can also contribute significantly toward preventing lost or missing packages. In case you experience any issues concerning your package’s delivery status or location, don’t hesitate to reach out to us so that we may offer guidance on how best to resolve such matters efficiently while maintaining customer satisfaction as our utmost priority.

$15 shipping on orders under $240. Free shipping on orders of $240 or more. Ships to all 50 US states. See the full shipping policy.

Express Shipping: 7-12 business days. Ships to all 50 US states. Delivery times are estimates; business days exclude weekends and public holidays. See the full shipping policy.

We ship to limited international locations. Please check if your country is accepted during the checkout process. International orders may exceed the standard delivery times.

See our shipping policy for current shipping charges, processing and delivery estimates. For help with an existing order, email support@usahcg.com with your order number.

Check your shipment confirmation email and spam folder for tracking details. See our shipping policy for processing and delivery estimates. If you need help, email support@usahcg.com with your order number.

To initiate a return, products must be unopened, unused, and the process started within 30 days of the initial purchase date. Kindly contact our customer service team at support@usahcg.com to obtain a return authorization. After receiving your returned item, we will examine it for eligibility. If approved for a return, a refund will be issued to your original payment method within 5-7 business days. Be aware that refunds processed through credit cards may take up to a month or longer to appear on your card statement.

The customer is required to cover the return shipping cost.